Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Please note that bespoke or personalized items are only eligible for return if they arrive damaged or defective.
Return Process
- 1.Initiate Your Return
Log into our returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the return slip is included inside.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.